How we review exchanges

Every review on this site follows the same process. We open a real account, complete KYC as an ordinary retail customer, deposit our own AUD, place trades on both the instant-buy and order-book interfaces where both exist, test a withdrawal back to an Australian bank account, and contact support with a genuine question to time the response.

We score six categories: fees and spreads, security and custody disclosures, AUD deposit and withdrawal methods, supported assets, tax and reporting tools, and customer support. Scores are not negotiable and no exchange has ever seen a review before publication. Our full methodology sets out how each category is weighted.

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